Karl Timmermans
Karl Timmermans's Latest Posts
How to change email account type
A question frequently asked is “How to change the email account type once configured?” or “How do I convert my POP account to an IMAP account?” or “How do I change my Outlook.com EAS account to an IMAP account” or any variation in between. Short answer: You don’t. Once an email account is configured, you […]
Understanding Email Protocols (POP, Imap, MAPI, EAS, Exchange)
The email protocol is the process by which an email desktop/mobile client accesses the information (From and To) contained in an email account (your email address). Each of these protocols which are governed by universal standards (at the core level) have a specific set of capabilities in terms of how data is handled at the […]
Understanding Sync – Devices, Email Clients and Accounts
A common misunderstanding people have when it comes to Office 365 (Outlook – desktop client) is the term “sync” with a multi-user multi-device subscription (i.e. the basic 5 user Office 365 Home license). The misunderstanding comes from the marketing materials not making it entirely clear that being able to have the same data depends on […]
How to import/Export vcf files in Outlook
Outlook (any version) does not really have an import/export function for .vcf files. While there is an option to “import” a .vcf file via the Outlook import process, it is effectively the same thing as clicking on the .vcf file which will open the Outlook detail contact screen which then needs to be “saved”. Both […]
How to backup/recover Outlook ost data files
With the introduction of OL’2013 and the use of an OST file for IMAP accounts, many people are getting caught off-guard in the unexpected loss of contact/calendar information when the IMAP account gets deleted from the Outlook profile or not realizing that any OST file can only be opened by the Outlook profile/email account that […]