Tag: Outlook troubleshooting
How to Start Outlook as a Fresh New Install
When problems are encountered, many people resort to uninstalling/re-installing Microsoft Office/Outlook in hopes that the problem will be eliminated. If the problem being encountered is related to the Outlook profile in any way, or more specifically related to email account issues, uninstalling/re-installing Outlook serves absolutely no purposes and is a complete waste of time. Outlook […]
Understanding Importing Unicode CSV files from Outlook.com, Hotmail, Windows Live Mail
Outlook.com (aka Windows Live Mail, Hotmail etc) generates a unicode text file when exporting contacts to a CSV text file. This file generates a MAPI translation error when attempting to import it into Outlook. If this is the cause of the problem, it can be easily identified by opening the CSV file in Excel which […]
Understanding Basic Outlook Contact Sync Issues
There are many questions/problems posted about what people believe are Outlook problems as related to <sync> issues. This video describes why sync issues are not Outlook issues and shows real time examples of how problems can be encountered by a 3rd party program making changes to contact fields in Outlook data files (primary focus on […]
Understanding How Outlook PST2PST Import / Export Differs
Something that is often overlooked when importing data from another PST file are the extra options that need to be correctly set which are not the norm when importing from any other kind of data file. This can result in the import being completed with the imported data being contained in an unexpected location giving […]
Understanding Common Outlook Sync Questions/Problems
There is no shortage of questions posed related to syncing mobiles devices (or other software programs) with Microsoft Outlook. While this article essentially addresses the same problem as in the <Understanding Outlook addin problems after upgrading> article, it is being addressed separately purely because of the sheer number of times “sync” issues are asked in […]