Tag: Outlook troubleshooting
How to change the Outlook 2013-2016 email message subject value
For those who want/need to change the email subject of a received email message either because the sender left the subject line empty or just to better organize the messages, the process to edit the subject field is simple but not readily evident for everyone. In order to change the subject of a received email […]
How to deal with an orphan Outlook .ost file
Many people mistakenly make copies of an .ost file associated with an Outlook email account not realizing that there is absolutely no value in doing so. What is an “orphan” OST file? An orphan OST file is one that has become separated from the Outlook profile/email account that was originally used to create the file. […]
Understanding the difference email account/address hacking and hijacking
A frequent question posted in various forums is a concern about an individual’s email account getting hacked because there are countless emails being sent out using the email address which the individual says were not sent by them. There are two very important things at play which must be kept in mind. The first is […]
Understanding the Office-Outlook uninstall-reinstall process to fix errors
In terms of correcting errors occurring within Outlook, there are times when performing an uninstall/reinstall serves no purpose and is a complete waste of time. When Office/Outlook is uninstalled using Control Panel, the existing Outlook profiles are not removed and persist. To put this another way, when Office is reinstalled, Outlook will continue to use […]
How to fix an Outlook .ost file
When issues occur and the suspected cause is an error in an underlying OST file, many people try correcting the issue using ScanPST. The reality is that the best way to resolve issues with an OST file is to allow Outlook to recreate the file. With Outlook closed, just need to locate the ost file […]
