General Articles
Understanding the difference email account/address hacking and hijacking
A frequent question posted in various forums is a concern about an individual’s email account getting hacked because there are countless emails being sent out using the email address which the individual says were not sent by them. There are two very important things at play which must be kept in mind. The first is […]
How to fix an Outlook .ost file
When issues occur and the suspected cause is an error in an underlying OST file, many people try correcting the issue using ScanPST. The reality is that the best way to resolve issues with an OST file is to allow Outlook to recreate the file. With Outlook closed, just need to locate the ost file […]
Understanding PST file size limitations – ANSI vs Unicode
This is an article that really applies to those who have been using Outlook since the days of Outlook ‘2000 and have migrated .pdt data files as they’ve upgraded to newer versions along the way (i.e. to ‘2003 / ‘2007 / ‘2010) and have or are moving to the latest version of Office 365 (i.e. […]
Creating an Outlook backup strategy
There are many components that go into having a comprehensive backup strategy and unfortunately, many people focus on Outlook to the exclusion of all else. Various approaches are going to be reviewed from the most simplistic to a comprehensive system level approach. Starting with the basic mistakes The biggest mistake people make is that they […]
Understanding Outlook Addin Problems After Upgrading
A very common type of problem description posted in the Microsoft Outlook Answer forum is one where something no longer works as expected particularly after Outlook has been upgraded. The term <upgrade> in this case also means when a newer version of Outlook has been installed on a new machine but the same versions of […]
