Karl Timmermans's Latest Posts

Understanding the Office-Outlook uninstall-reinstall process to fix errors

| 2017-11-16

In terms of correcting errors occurring within Outlook, there are times when performing an uninstall/reinstall serves no purpose and is a complete waste of time. When Office/Outlook is uninstalled using Control Panel, the existing Outlook profiles are not removed and persist. To put this another way, when Office is reinstalled, Outlook will continue to use […]

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Understanding Outlook Migration – Part 3 – Email Account Creation

| 2017-11-04
Understanding Outlook Migration – Part 3 – Email Account Creation

The primary purpose of this article is to highlight the differences that occur depending on what sequence new email accounts are added to an Outlook profile particularly in the area of what data files are created and default folders will be included – specifically in terms of contacts/calendar. If the accounts are created in a […]

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Understanding 3rd party backup programs and IMAP ost files

| 2017-10-22

Many people use 3rd party backup programs to safeguard their data only to be surprised that not everything gets included when the need arises. In terms of Outlook files, many programs do not include .ost files when backing up data. The reasoning behind this is that .ost files are mirrors of what is contained on […]

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How to change the default Outlook AddressBook contact folder

| 2017-10-16
How to change the default Outlook AddressBook contact folder

“My AddressBook is empty when I open it but the contacts are in the contact folder – how do I fix this?” There are a variety of reasons that the above may occur especially when there are multiple contact folders configured in the Outlook profile. Things to check Is the contact folder where the contacts […]

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How to fix an Outlook .ost file

| 2017-09-26

When issues occur and the suspected cause is an error in an underlying OST file, many people try correcting the issue using ScanPST. The reality is that the best way to resolve issues with an OST file is to allow Outlook to recreate the file. With Outlook closed, just need to locate the ost file […]

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